Hello, English learners（学习者）, and welcome to EnglishPod. My name is Marco. I'm Amira. Amira and I are here today with an interesting lesson about a hotel situation. Amira, why don't you give（做） us a little bit（一点） more information? Well, the situation is taking place in a hotel, and someone is checking in and is obtaining（获得） an upgrade（提高）.

  An upgrade? Okay（好）, that's an interesting word. Why don't we listen to the dialogue, and then we'll come back and explain all this vocabulary（词汇）. Good afternoon. What can I do for you? I'd like to check in, please.

  I have a reservation（预约） under the name Anthony Roberts. All（ 全部） right, Roberts. Oh, Mr.Roberts, we've been expecting（期望） you. And here is your key card to the Presidential（总统的） Suite（ 套）. But there must be some mistake. My reservation was for a standard（ 标准的） room.

  Are you sure? Let me double（ 加倍） check（检查）. Yeah, here. This is my confirmation（确认） number. You're right, Mr.Roberts. There seems（ 似乎） to be a mix（混合）-up.

  Unfortunately（不幸地）, we're overbooked at the moment. So... Not to worry（ 担忧）. We're pleased（开心的） to offer（提供） you a complimentary（问候的） upgrade（提高）. Whoo-hoo! Presidential Suite, baby!

  Okay, everyone. That is nice, huh? Yeah, the guy（家伙） is really excited that he's going to get the Presidential（总统的） Suite（ 套）. Yes, there's some interesting phrases and vocabulary items（条） here, and I know, Marco, you want to talk about some of them. Right. The first one, and this is really useful for all of our listeners（听者） who travel a lot, this phrase will come in handy（手边的）.

  And it is, "I have a reservation under the name." Under the name. Under the name. Under the name. So before（ 在…之前） we explain this phrase, let's listen to some examples on how it is used in other situations, and then we'll come back and give you more information. My secretary（秘书） made a reservation（预约） under my name.

  I'm sorry, sir（先生）. I don't have a reservation under that name. Do you have a reservation under the name Smith? All right. Some really good examples there on how we could use this phrase in other situations, but just in case（情况）, let me explain it real fast. Under the name means that when you go to the restaurant or a hotel, and you tell them your name, they know that you are the person that they have been expecting.