If anyone has seen the stapler, how do you find it? Has anyone seen the stapler? I can't find any pens. Ah, here it is. Will someone answer that phone? Hello again, and welcome back to English at Work. The offices of Tip Top Trading have become chaotic混乱的 since Denise left, and just at a time when things are getting busy. How's everyone going to cope对付? Let's find out! Hello. Yes, it is. Yes, well, look, we're very busy at the moment, so call把…叫做 back later.
Bye. That was a bit一点 rude无礼的, Tom. Well, we're too busy to be nice. Hmm, not a good attitude态度, Tom. Even甚至 when you are busy at work, it's important重要的 to be polite有礼貌的 on the phone. It could be a potential潜在的 customer顾客. Anna, I think you're going to have to remind提醒 Tom about this.
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